Laboratory & Blood Transfusion Services
The Pathology Laboratory plays an essential role in supporting patient care by providing accurate and timely diagnostic test results. Our services assist doctors in diagnosing diseases, monitoring treatment progress, and guiding clinical decisions to ensure the best possible outcomes for our patients.

Our laboratory is equipped with modern, state-of-the-art analysers and technologies to perform a wide range of clinical tests. We maintain strict standards of specimen handling, analysis, and reporting to ensure precision, reliability, and patient safety. Our team includes experienced pathologists, laboratory scientists, and medical laboratory technologists dedicated to delivering high-quality diagnostic services.

Services We Provide
We offer comprehensive laboratory testing across several specialised units:

• Core Laboratory (Haematology, Urinalysis, Biochemistry & Immunology): Routine and specialized blood and body fluid tests for general health evaluation, disease diagnosis, and therapeutic monitoring.
• Microbiology & Molecular Diagnostic Testing: Detection and identification of infectious diseases, antibiotic sensitivity testing, and PCR-based molecular screening.
• Histopathology & Cytopathology: Tissue and cell examination for diagnosis of cancers, inflammatory conditions, and other diseases, including special stains and immunohistochemistry.
• Blood Transfusion Services: Blood grouping, cross-matching, and provision of safe blood and blood components for transfusion. This service operates 24 hoursdaily to support emergency care.
• Blood Donation Services: Safe amd voluntary blood donation support during scheduled operating hours.

Operation Hours:

• Core Laboratory, Microbiology, Molecular Diagnostic Testing, and Blood Transfusion Services
• Operates 24 hours daily 

• Histopathology and Cytopathology Services
• Monday – Friday: 8:30 am – 4:30 pm
• Saturday: 8:30 am – 1:00 pm
• Sunday & Public Holidays: Closed 

• Blood Donation Services
• Monday – Friday: 8:30 am – 12:00 pm, 2:00 pm – 4:00 pm
• Saturday: 8:30 am – 12:00 pm
• Sunday & Public Holidays: Closed

Quality and Safety Commitment
Our laboratory maintains high standards of accuracy, safety, and reliability through continuous monitoring and improvement of key quality indicators:

• Timely Results (Turnaround Time)
  • Routine and urgent tests are prioritized to support prompt clinical decision-making.
  • Critical test results are communicated to doctors or nurses immediately to ensure fast patient care response.
• Customer Satisfaction
  • We value feedback from patients and healthcare providers.
  • Satisfaction surveys are conducted regularly, and our goal is to achieve over 90% satisfaction.
  • All feedback is reviewed and used to guide service improvement.
• Staff Competency & Continuous Training
  • All technical staff receive ongoing training and professional development.
  • Staff are regularly assessed to ensure they maintain the skills and knowledge needed for safe and accurate laboratory testing.
• External Quality Assurance (EQA)
  • Our laboratory participates in national and international quality programs to ensure test results are accurate and consistent.
  • Performance is reviewed regularly to maintain compliance with professional standards.
• Equipment Safety & Maintenance
  • All laboratory equipment undergoes routine preventive maintenance and calibration.
  • Certified service providers ensure instruments operate safely and accurately at all times.
• Blood Transfusion Quality Monitoring
  • Blood usage, safety, and compatibility are closely monitored to ensure safe and effective transfusion practices.
  • We maintain strict procedures to prevent transfusion reactions and ensure patient safety.
• Specimen and Result Accuracy
  • Specimen handling processes are closely monitored to keep error rates low.
  • Reporting processes are checked to ensure laboratory results are delivered to the correct healthcare provider securely and promptly.