These services are essential components of patient care. The department is a small part of the overall budget for a medical service, yet it impacts 60%-70% of patient related critical decision making in matters such as admittance, diagnosis, treatment and discharge.

These services evaluate components of blood, body fluids, and tissue presented for investigation to assist in diagnosis of conditions and the management of disease and therapy. Normah’s laboratory is committed to the goal of total quality performance technically and excellent customer service.

The laboratory is a full service laboratory with the key elements necessary to support the clinical services. The technical staff consist of Medical Laboratory Technicians who are all graduates of accredited programs and universities. It is supervised by a Pathologist with vast experience and an internationally certified laboratory professional with extensive experience in international performance and quality standards. The laboratory operates 24 hour a day, everyday.

Normah’s laboratory participates in External Quality Assurance Schemes (EQAS) to demonstrate quality performance and proficiency in the technical areas of our service.

It is currently participating in the RIQAS international program, the Malaysian Ministry of Health program for HIV, and the IMR program for Biochemistry. Other specialties will be added in years to come.

We provide the following clinical services:

Blood Transfusion Service

• Donor Collection
• Component Compatibility Testing

Core Laboratory

• Haematology
• Coagulation
• Urine and Fluid Analysis
• Biochemistry
• Immunoassay

Microbiology and Infectious Diseases

• Bacteriology
• Mycology
• Transmissible Viruses Testing
• Infection Control and Lab Safety

Histo/Cyto/Pathology Laboratory

• Histopathology (Surgical Specimens, ER/PR – Breast cancer)
• Cytopathology (PAP smear, FNA, Fluid Cytology)