Overview

Normah Medical Specialist Centre (NMSC) was officially opened in August 1988. It is the first and is currently the largest purpose built private medical centre in the State of Sarawak. Owned by Sarawak Medical Centre Sdn Bhd, a subsidiary of the Sarawak State Financial Secretary (SFS) Incorporation, it operates as a not for-profit organization. It is 16 km from Kuching International Airport and 7 km from Kuching City downtown.

This first local private hospital has come a long way — from being a 130-bed medical and surgical non-profit centre to a world-class healthcare provider today.

Having achieved many accolades, including the Malaysian Society for Quality in Health  (MSQH) with full certification in 2005, Normah was officially granted the prestigious JCI accreditation, the leading industry benchmark for measuring the delivery of quality healthcare. NMSC thus becomes the first private hospital in Borneo to be awarded the full 3 years (2011 – 2013) JCI Accreditation. The distinction not only reaffirms NMSC commitment to quality and compliance with the highest standard of healthcare services, it also marks another milestone in its’ endeavor to be the preferred healthcare in the region.

In addition to the primary and family medicine and general specialties that include internal medicine, general surgery, obstetrics and gynaecology, and paediatrics, NMSC offers a broad spectrum of secondary and tertiary services provided by its internally credentialed resident and visiting specialists. Included in these services are orthopaedics, ophthalmology, cardiology and cardiac surgery, endoscopic surgery, neurology, neurosurgery, urology, nephrology, haematology, and medical oncology. NMSC was the first hospital in Borneo island to offer open heart surgery in December 1994.

Patient care at NMSC is also supported by the 24-hour accident and emergency support; inhouse pharmacy, blood bank, laboratory/pathology, and diagnostic imaging services; lithotripsy and renal dialysis program; and rehabilitation care. The Pathology Department provides a full testing service and is equipped with a blood bank which is supported by a blood donor collection programme and component processing service. Besides the routine radiological services, the Diagnostic Imaging Department provides the well equipped MSCT, MRI, Mammography and Densitometry services.

At the core of NMSC’s services is its commitment to quality in healthcare. This is evidenced by its achieving the coveted Malaysia Society of Quality in Health (MSQH) full accreditation and Joint Commission International (JCI).